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Frequently Asked Questions
 Why should I choose the Philly Tour Hub and Philly by Segway?

The Philly Tour Hub is a unique, boutique tour company based in Old City, Philadelphia. Offering public tours, private tours, driving tours, walking tours, Segway tours, group scavenger hunts, the Philly Tour Hub is has the widest variety of tours in Philadelphia.

Philly by Segway is our Segway tour brand, taking groups on Segway tours throughout Center City, Philadelphia. We offer 4 routes, each showing a different side of the City of Brotherly Love. Philly by Segway is our newest tour brand, acquired over 3 years ago. We are proud to say that our tours are consistently ranked at the top of the list on TripAdvisor.

 Are there any restrictions for Segway riders?
Our only restrictions are that all riders must be 14-years-old or older and weigh between 100 - 300lbs. There are no exceptions to the age limitation. Anyone between 14 - 18-years-old must be with a parent/guardian or have their parent/guardian sign our Youth Liability Waiver ahead of time.
 I've never ridden a Segway before! Will I be okay?
Absolutely! Most of our riders are first-timers, so you'll be just fine. Our guides are incredibly patient and will take their time training you to make sure that you're feeling confident and secure before you head out on the road.
 When should I arrive? What is training like?

You can arrive at your scheduled tour time or just a few minutes before (ie. if you're on the 9:30am tour, you can arrive between 9:20 - 9:30am). After signing a waiver of liability, you will watch a short training video, followed by one-on-one instruction with your guide. Helmets and radios are provided for free, as are pictures taken by your guide throughout the tour. 

Training usually takes 30 minutes and then you will start your 1-hour or 2-hour Segway tour. Please allow for this extra time when planning other activities or travel around your Philly by Segway tour.

 What will my guide be like?
All of our guides are excellent, local Philly-lovers - we couldn't be #1 on TripAdvisor without them! Whoever your guide is, you're sure to have a fantastic time, hear incredible stories and history, feel safe and confident, and make a new friend.